politique de retour

Return Policy for SugubaPlus.com


At SugubaPlus.com, we want you to be satisfied with your purchase. If you’re not, you can return eligible items within 7 days of delivery.


Eligibility for Returns

Items must be in their original condition, unused, and in the original packaging.

Proof of purchase (e.g., receipt or order confirmation) is required.

Certain items, such as perishable goods, personal care items, or customized products, may not be eligible for return.


Return Process

1. Initiate a Return: Contact our support team at [support@sugubaplus.com] or [+22382060006] within 7 days of receiving the item.

2. Approval: Once your return is approved, we will provide instructions for shipping the item back.

3. Shipping: You are responsible for return shipping costs unless the item is defective or incorrect.


Refunds

Refunds will be issued after inspecting the returned item to ensure it meets our return criteria.

Refunds will be processed to the original payment method within 7-10 business days after approval.


Damaged or Incorrect Items


If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a replacement or refund.


Contact Us


For assistance with returns, please reach out to:

Email: [support@sugubaplus.com]

Phone: [+22382060006]


Effective Date: [01/01/2025]